Step 1: 

    Diagnosis- Build a static statistic model to obtain user experiences

• Select major user locations
• Build a static statistic performance model
• Analyze user performance data
• Understand user satisfaction and experiences
• Solution: MonitorSP Prime- Basic Set

  Step 2

    Treatment- Isolate performance problem and pinpoint performance root causes

• Skillfully arrange agendas (transactions) to address performance bottlenecks
• Pinpoint network and application performance bottlenecks and root causes by comprehensive analysis and reporting
• Resolve performance bottlenecks and root causes
• Solution: MonitorSP Prime- Advanced Set & Expansions

  Step 3

    Vaccination- Continue performance monitoring and tuning to facilitate new requirements and change management

• Monitor performance all the time
• Proactively alert performance problems before user complaint
• Facilitate new system/application requirements and understand performance impact
• Useful for capacity planning
• Perfect developer workbench and QA center
• Solution: MonitorSP Prime Server