Support > Performance Management

How important is Web Performance Management?

	Worldwide, users rang up US$354 billion in e-commerce transactions last year. -IDG News Service 5/23/2001
	50% of online transactions are aborted before their completion, the primary reason being poor web performance. -Newsbytes 5/7/2001
	Site visitors give up waiting for web pages to respond after only eight seconds and will rarely return to a site on which they have experienced long delays. -Zona Research

TPM (Today's Performance Management) V.S. WPM (Web Performance Management)

	TPM	WPM
Viewpoint	Inside Out from IT operation perspectives	Outside In from end-user perspectives
Data	Low Level Data	App Data
Tuning	Bottom Up	Top Down

How eBsuccess can help you?

	Predict the performance
	Measure the end-user experience
	Validate the content of transactions
	Monitor your application proactively
	Pinpoint the bottlenecks
	Issue error alerts

　